Essential, mandatory staff education focused on the core rights, obligations, and technical safeguards imposed by the General Data Protection Regulation.

Training is a cornerstone of appropriate organisational measures (Art. 24) and is legally required to demonstrate accountability. It is essential to mitigate the risk of human error, which is often the cause of data breaches or incorrect handling of subject access requests.

Lack of demonstrable, certified training can be cited by regulators as a failure of due diligence. Seers.ai provides this essential, certified training to all employees handling personal data.